Privacy Law and Employee Monitoring
Behavioural analytics processes employee data continuously for a purpose they did not choose. In much of the world that is regulated.
Governance and law
Privacy obligations, bias in behavioural models, explainability requirements, minimisation and the controls on who may look at whom.
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Bias in Behavioural Models
A model scoring deviation from the majority will score the minority higher, permanently, for reasons unrelated to security risk.
Explainability and Defensible Findings
If a finding may affect a person, someone must explain it to them. Model choices made without that in mind cannot be undone later.
Data Minimisation in Monitoring
Behavioural analytics improves with more data, and every field added is an obligation. How to resolve that tension deliberately.
Governance: Who Watches the Watchers
Monitoring gives a small group continuous visibility into colleagues. The constraints must be written before anyone has the access.